privacy policy
Handling of personal information
1. Purpose of use of personal information handled by our company
- (1) Purpose of use of personal information obtained directly from the individual in writing (including via the website, e-mail, etc.) Prior to obtaining such information, the individual will be notified in writing.
- (2) Purpose of use of personal information acquired by means other than those set forth in the preceding paragraph
| Classification | Purpose of Use |
|---|---|
| Personal customer information | To manage usage history, respond to inquiries, and ship products The personal information listed below that we collect from you will be provided to your card issuer for the purpose of detecting and preventing fraudulent use. - Name, billing address, telephone number, delivery address, email address, information regarding Internet usage environment, etc. If the card issuer used by the customer is located in a foreign country, this information may be transferred to the country of the card issuer. If you are a minor, you must obtain the consent of your parent or guardian before using this service. |
| Business contact information | To confirm order details (communication records, etc.) and to ship products |
| Personal information entrusted to us by our customers in connection with the commissioning of business | To properly carry out the entrusted business |
| Job applicant information (including applicant information provided by recruitment media and recruitment agencies) | To contact job applicants and manage our recruitment operations |
| Our employee information (including former employees) | For personnel and labor management, business management, health management, and security management |
2. Outsourcing of personal information handling operations
We may outsource all or part of our personal information handling operations to external parties. In such cases, we will carefully select contractors on the condition that they have established and implemented a management system that can adequately protect personal information, and will conclude a non-disclosure agreement with the contractor to ensure that they strictly manage your personal information.
Notification of matters related to retained personal data
- Regarding personal data held by our company, requests from the person in question or their agent to be notified of the purpose of use, to disclose, to correct, add to or delete content, to suspend use, to erase, or to suspend provision to a third party (hereinafter referred to as "requests for disclosure, etc.") will be handled in the following manner.
- a) Name of business: Ueni Trading Co., Ltd.
- b) Personal Information Protection Manager: Mitsuki Miyagami, President and Representative Director
privacy@ueni.jp - c) Purpose of use of all retained personal data
| Classification | Purpose of Use |
|---|---|
| Personal customer information | For user support, to manage usage history, to introduce our services, to respond to inquiries, and to ship products |
| Business contact information | To confirm order details (communication records, etc.) and to ship products |
| Job applicant information (including applicant information provided by recruitment media and recruitment agencies) | To contact job applicants and manage our recruitment operations |
| Our employee information (including former employees) | For personnel and labor management, business management, health management, and security management |
| Specific personal information | For purposes of use stipulated in the Numbering Act |
d) Contact point for complaints regarding the handling of retained personal data- e) Certified personal information protection organization
Name of the certified personal information protection organization Japan Users Association of Information Systems (JUAS) - f) Procedures for responding to requests for disclosure, etc. of retained personal data
1) Contact point for requests for disclosure, etc. Requests for disclosure, etc. should be made to the personal information inquiry desk listed above.
2) Procedures for requests for disclosure, etc.
①After receiving your request, we will send you a designated request form, the "Request for Disclosure, etc. of Retained Personal Data," by mail.
② Please send the completed request form, a document verifying that you are the agent if requesting on behalf of the individual, and a postal money order for the handling fee (only for requests for notification of purpose of use and disclosure) to the Personal Information Inquiry Office listed above.
③After receiving the above invoice, we will ask you for about two items of personal information registered with us that can be used to verify your identity (e.g. telephone number and date of birth, etc.) in order to verify your identity.
④ In principle, responses will be sent to the individual in writing (by post).
3) If the request is made by a representative, documents verifying the representative's identity
If the person requesting disclosure, etc. is an agent, please enclose documents certifying that the agent is an agent and documents certifying the agent himself/herself. The registered domicile information included in each document should be limited to the prefecture, and any subsequent information should be blacked out or otherwise processed. In addition, each document should be sent without including the personal number, or all digits should be blacked out or processed.
① Documents proving that you are a representative
<In the case of a representative designated by the individual to make a request for disclosure, etc.>
Power of attorney from the person in question (original)
<If the representative is a legal representative of a minor> A copy of either Family register Resident certificate (with relationship to the minor listed)
Other official documents that can verify legal representation
<If the representative is a legal representative of an adult ward> A copy of either the guardianship registration certificate or other official document that can verify the legal representation authority
②Documents to prove the identity of the representative Driver's license Passport Health insurance card Residence card
4) Fees for requesting notification of purpose of use or disclosure
1,000 yen per request (please enclose a postal money order with your invoice, etc.)
Inquiries and consultation desk regarding the handling of personal information
Ueni Trading Co., Ltd. Personal Information Inquiry Desk 1-6-17 Ikenohata, Taito-ku, Tokyo 110-0008
TEL: 03-5815-5700 (Weekdays 10:00 - 17:00)
Contact for complaint resolution: Certified Personal Information Protection Organization Secretariat Complaint Consultation Office
Address: 2-4-3 Nihonbashi Horidome-cho 2-chome Building 8F, Chuo-ku, Tokyo
telephone number
03-3249-4104
Business hours
10:00-16:00 (closed on Saturdays, Sundays and public holidays)