CARTIER
Tank Francaise / W51007Q4 (Used)
Warranty date: 2017/10/9

Tank Francaise

Regarding returns and exchanges of used items

[If purchasing in store]

-As you have checked the actual product before purchasing, we cannot accept returns or exchanges for any reason.
- We take every precaution to ensure that our products are in perfect condition, but any defects that occur after purchase will be repaired within the scope of our warranty policy.

[If purchasing from the online shop]

・After receiving the item (from the expected arrival date stated in the shipping notification email), please contact us via the inquiry form within 2 days, then return the item to us by cash on delivery within 4 days.
・If you find a defect in the delivered product (such as a malfunction or damage to the exterior) before using it, we will accept the return of the product or exchange it for an equivalent product.

We will inspect the product upon arrival and if we find any malfunctions, we will accept returns or exchanges.
However, returns and exchanges are not available in the following cases:

- If the bracelet has been resized - If the product shows signs of having been used after it arrived - It must be in the same condition (watch and accessories) as when it was shipped - If the reason is for customer reasons, such as a difference in color, size, etc. - If the reason is due to information regarding the product condition that is listed and can be confirmed on the product information page on the website - Items purchased in store (including items picked up in store when using online shopping) are not eligible.
・We cannot accept returns or exchanges if the request or arrival is after the return deadline.
- When using mail order, you cannot use the cooling-off period that applies to door-to-door sales, etc.

Please note that we will not be able to accept returns if the return conditions are not met after inspection.